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Vacature gegevens

Facilities Coordinator

Type werk

​Best & Eindhoven

HR Contactpersoon
Functie doelstellingen

Essential Duties and Responsibilities

Client/Stakeholder Management
– Provide superior customer service to meet on-site client’s expectations

Procurement & Vendor Management
– Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
– Assist in the procurement of vendors and services as required

Finance Management
– Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
– Support to track all site relevant actual spends vs. budget
– Ensure prompt and accurate management of purchase orders in JDE

Health & Safety Management
– Conduct regular audits to ensure safety procedures on site are in place and working
– Assist in carrying out safety procedures when needed

Site Operations Management
– Assist in the implementation of Industry Best Practice operations
– Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
– Seek ways to constantly reduce costs and improve operational standards
– Maintain premises in neat and good working condition at all times
– Maintain duplicate office keys in good order, if applicable (not in scope for Hamburg)
– Provide support for regular reporting packages

Risk Management
– Assist in the implementation and management of property risk management program (emergency response plan etc.)
– Support the implementation and monitoring of disaster recovering and business continuity plans
– Follow established escalation procedures and incident reporting procedures
– Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies


Support the needed quality management program for the specific site (give input to playbooks - procedures)

Achieve Key Performance Indicators and Service Level Agreement targets

Assist in all needed reporting (client and JLL internal)

Additional Duties and responsibilities

24/7 emergency call support and site attendance is required (team approach)

Key Performance Measures

• JLL ‘first’ mind-set;
• Procurement and Contract Management;
• Client focus and relationship management
• EHS scoring and reporting


- Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous
- Good communication skills (both written and verbal); communicate strong in local language and on intermediate “English” language level
- (Optional as still not in scope for JLL) Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
- Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
- The ability to effectively deal with stressful situations
- The ability to work independently


- Firm First mind-set
- Client Focus & Relationship Management
- Project Management & Organizational Skills
- Self-motivated; confident & energetic
- Flexible – able to adapt to rapidly changing situations
- Goal-oriented – able to focus on meeting all performance targets
- Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Experience  

- Prior experience in facilities, property management, hospitality or related field (preferred)

Qualifications  

- University degree or comparable qualification and experience
-  Recognised qualifications and/or experience in procurement and property related fields.

Benodigde kwalificaties